TS
The Spa Company
Unclaimed Business
TS
The Spa Company
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Review Distribution
5|3 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About The Spa Company
The Spa Company has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked The Spa Company across 33 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCH
Chrissie H
1 reviews | Active since Jan 2020
10 Jul 2025, 07:56
Happy Customer
I had a chance to work with The Spa Company. I can say I am so happy with the service I got. Everything is working perfectly. Highly recommended.
Helpful (0)
|Replies (0)CH
Chrissie H
1 reviews | Active since Jan 2020
10 Jul 2025, 07:56
Happy Customer
I had a chance to work with The Spa Company. I can say I am so happy with the service I got. Everything is working perfectly. Highly recommended.
0
Replies (0)KH
Keith H
1 reviews | Active since Jan 2020
19 May 2025, 09:04
Happy Client
I highly recommend The Spa Company to anyone looking to install a jacuzzi or have a custom made jacuzzi cover. Their services are not limited to jacuzzi's only but they do steams and saunas as well. Commitment to excellence and customer satisfaction is evident in everything they do.
Helpful (0)
|Replies (0)KH
Keith H
1 reviews | Active since Jan 2020
19 May 2025, 09:04
Happy Client
I highly recommend The Spa Company to anyone looking to install a jacuzzi or have a custom made jacuzzi cover. Their services are not limited to jacuzzi's only but they do steams and saunas as well. Commitment to excellence and customer satisfaction is evident in everything they do.
0
Replies (0)MC
Michael C
1 reviews | Active since Jan 2020
9 May 2025, 11:23
Thrilled Customer
I give The Spa Company 5 stars. I am absolutely happy with the Jacuzzi installation they did. From start to finish, their team was profession, efficient and courteous. The quality of the Jacuzzi is top-notch. I can't wait for the installation of my steam generator.
Helpful (0)
|Replies (0)MC
Michael C
1 reviews | Active since Jan 2020
9 May 2025, 11:23
Thrilled Customer
I give The Spa Company 5 stars. I am absolutely happy with the Jacuzzi installation they did. From start to finish, their team was profession, efficient and courteous. The quality of the Jacuzzi is top-notch. I can't wait for the installation of my steam generator.
0
Replies (0)EP
Elaine P
1 reviews | Active since Jan 2020
17 Apr 2025, 07:44
Satisfied Customer
For all your Steams and Saunas I highly recommend The Spa Company. The service I got was excellent. Everything is working no complaints at all. I am giving this company a well deserving 5 stars.
Helpful (0)
|Replies (0)MS
Madelene S
1 reviews | Active since Jan 2020
24 Feb 2025, 11:42
Happy Customer
I would like to extend my heartfelt thanks for the exceptional service provided by The Spa Company my jacuzzi is working 100% no complaints at all and the cover was made exactly the way I wanted. Thumbs up The Spa Company.
Helpful (0)
|Replies (0)MS
Madelene S
1 reviews | Active since Jan 2020
24 Feb 2025, 11:42
Happy Customer
I would like to extend my heartfelt thanks for the exceptional service provided by The Spa Company my jacuzzi is working 100% no complaints at all and the cover was made exactly the way I wanted. Thumbs up The Spa Company.
0
Replies (0)JP
RP
PW
Phillip W
1 reviews | Active since Jan 2020
29 Jan 2025, 13:23
The Spa Company.
<div>First message De 2023: Poor after sale service. Hope my warranty will be valid. Owner doesn't answer simple whats app question. When he needed money, he answered. Also never checked final installation but told workers to tell me to pay last 10%. Shocking. Poor finishes and nothing balanced. Come look if you like. My first review ever. Go figure... I have tried endlessly to get the owner Ivan Ferreira to come and do a check after his team were done, and nothing. He has not come to see the final job, just wanted his final payment...Now he blocks me on Whats App. Like I'm going away. This is just the start. Seems he has many many similar concerns also reported here. All I am asking is for him to come and see the job and show me how the Ozone works. Hallo Peter next if I don't get a response in 5 working days. This was messages from back in Dec 2023. Second message: 22 Feb 24: Still nothing. He blocked me cos I ask the owner Ivan to come see me. He has all my money, his condition is I must apologise and remove my review. Apologise because his one worker gave me his cell number and said if I needed help to call him, Seems he knows Ivan better then most, poor service after he has your money. I never apologized as there was nothing to apologise for, but I did remove my review off their web page, and still a no show, so a year later, here is my Hello Peter review. I asked him to please come see me, sort the issue, and I can then post a great review on the service. At the moment there is no service and the system is not working as paid for, not even close. Not even a filter in the pump system. Some parts also second hand. He has now blocked me on whats app, like an ostrich hiding its head in the sand. I will not go away. Consumer council and Hallo Peter if no response by month end, Feb 2024 that is, a year back. Grow a pair Ivan and face your clients that pay for you to live the high life. Lucky it still a 2 🌟 rate, I'm being kind... Call me please sir... Now, 29 Jan 2025: Now its a 1 Star rating as I cannot go lower. Still nothing from Ivan., over a year later. I did however get Ivan's supplier company to come assess the installation. It was crazy. They had to remove the entire jacuzzi, took it to their premises in Alberton South, rebuilt all pipes, power box, wooden surrounds and Step, fixed the cover and more. Now it looks like the one from the manufacturer. Looks amazing now, even has a filter in now. Ivan's version had the filter container inline, but NO FILTER inside. I have before and after photo's if someone would like to see. Shocking work. The fix-up job by the original Christelle manufacturer cost me over R20K, which I have sent to him, but he chooses to ignore the invoice. I WILL NEVER RECOMMEND THE SPA COMPANY OR IVAN FOR ANYTHING.</div>
Helpful (0)
|Replies (0)PW
Phillip W
1 reviews | Active since Jan 2020
29 Jan 2025, 13:23
The Spa Company.
<div>First message De 2023: Poor after sale service. Hope my warranty will be valid. Owner doesn't answer simple whats app question. When he needed money, he answered. Also never checked final installation but told workers to tell me to pay last 10%. Shocking. Poor finishes and nothing balanced. Come look if you like. My first review ever. Go figure... I have tried endlessly to get the owner Ivan Ferreira to come and do a check after his team were done, and nothing. He has not come to see the final job, just wanted his final payment...Now he blocks me on Whats App. Like I'm going away. This is just the start. Seems he has many many similar concerns also reported here. All I am asking is for him to come and see the job and show me how the Ozone works. Hallo Peter next if I don't get a response in 5 working days. This was messages from back in Dec 2023. Second message: 22 Feb 24: Still nothing. He blocked me cos I ask the owner Ivan to come see me. He has all my money, his condition is I must apologise and remove my review. Apologise because his one worker gave me his cell number and said if I needed help to call him, Seems he knows Ivan better then most, poor service after he has your money. I never apologized as there was nothing to apologise for, but I did remove my review off their web page, and still a no show, so a year later, here is my Hello Peter review. I asked him to please come see me, sort the issue, and I can then post a great review on the service. At the moment there is no service and the system is not working as paid for, not even close. Not even a filter in the pump system. Some parts also second hand. He has now blocked me on whats app, like an ostrich hiding its head in the sand. I will not go away. Consumer council and Hallo Peter if no response by month end, Feb 2024 that is, a year back. Grow a pair Ivan and face your clients that pay for you to live the high life. Lucky it still a 2 🌟 rate, I'm being kind... Call me please sir... Now, 29 Jan 2025: Now its a 1 Star rating as I cannot go lower. Still nothing from Ivan., over a year later. I did however get Ivan's supplier company to come assess the installation. It was crazy. They had to remove the entire jacuzzi, took it to their premises in Alberton South, rebuilt all pipes, power box, wooden surrounds and Step, fixed the cover and more. Now it looks like the one from the manufacturer. Looks amazing now, even has a filter in now. Ivan's version had the filter container inline, but NO FILTER inside. I have before and after photo's if someone would like to see. Shocking work. The fix-up job by the original Christelle manufacturer cost me over R20K, which I have sent to him, but he chooses to ignore the invoice. I WILL NEVER RECOMMEND THE SPA COMPANY OR IVAN FOR ANYTHING.</div>
0
Replies (0)