Unjust external credits not granted delays qualification by one module

Very bad experience waited the whole year 2025 to get feedback on external credits and was not granted for a module that I did for 2 semesters for degree qualification at a another campus and according to rosebank it did not align with their criteria for a semester module for higher certificate qualification yet they granted credits for matric students who did this as subject in school so very disappointed as a result am one module behind in completing this qualification for higher certificate all because of this