TT
The Taj Hotel , Mint Restaurant , Cape Town , South Africa
Unclaimed Business
TT
The Taj Hotel , Mint Restaurant , Cape Town , South Africa
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Ikraam A
1 reviews | Active since Jan 2020
13 Nov 2023, 11:06
WILL NEVER RETURN TO THE RESTAURANT! PATHETIC
My wife and i will never return. We had such a horrible experience at there restaurant. We chose to go to the hotel this past Saturday for breakfast. Everything went well until we got our bill. We ordered a chease sandwich ( 2 slices of bread) and was charged R185 for the bread alone. When we asked Colin how is this possible, he said he charged us extra as a cheese sandwich is not on there menu. How pathetic is that!!!!! Nobody warned us and Colin said we just have to pay and its not his problem. Horrible attitude with absolutely no customer service. I will never return and will definitely share my experience with everyone i know.
Helpful (0)
|Replies (0)IA
Ikraam A
1 reviews | Active since Jan 2020
13 Nov 2023, 11:06
WILL NEVER RETURN TO THE RESTAURANT! PATHETIC
My wife and i will never return. We had such a horrible experience at there restaurant. We chose to go to the hotel this past Saturday for breakfast. Everything went well until we got our bill. We ordered a chease sandwich ( 2 slices of bread) and was charged R185 for the bread alone. When we asked Colin how is this possible, he said he charged us extra as a cheese sandwich is not on there menu. How pathetic is that!!!!! Nobody warned us and Colin said we just have to pay and its not his problem. Horrible attitude with absolutely no customer service. I will never return and will definitely share my experience with everyone i know.
0
Replies (0)NE
Nicholas E
1 reviews | Active since Jan 2020
4 Jan 2020, 16:28
Taj Hotel Disaster Service
What a sad sad experience.. I have heard so much about the Taj Hotel and decided to try it for myself.. A couple of friends and I decided to have lunch at Mint Restaurant and the Service was so Pathetic , the worst service Ever.. And I have traveled the World. We got seated , well seated ourselves, then waited 10 min for for someone to take our drink order Our food came back before we even got our drinks. Waiter didn't come back to check up on us. I asked for lines for my drink... Had to ask her twice for it. Waited forever for the bill and for our plates to be cleared. Staff just had a no care attitude. Linen and place mats was still lying on the seat next to us for the entire2 hours we were there.What a disappointment...
Helpful (0)
|Replies (0)NE
Nicholas E
1 reviews | Active since Jan 2020
4 Jan 2020, 16:28
Taj Hotel Disaster Service
What a sad sad experience.. I have heard so much about the Taj Hotel and decided to try it for myself.. A couple of friends and I decided to have lunch at Mint Restaurant and the Service was so Pathetic , the worst service Ever.. And I have traveled the World. We got seated , well seated ourselves, then waited 10 min for for someone to take our drink order Our food came back before we even got our drinks. Waiter didn't come back to check up on us. I asked for lines for my drink... Had to ask her twice for it. Waited forever for the bill and for our plates to be cleared. Staff just had a no care attitude. Linen and place mats was still lying on the seat next to us for the entire2 hours we were there.What a disappointment...
0
Replies (0)