Body Corporate Kim needs to be re assessed.

I have been an owner of a unit in The William Lifestyle Estate for almost 11 years. In all this time I have not caused any issues or broke any rules or made complaints. This year was a bit different we had some serious issues with other residents and had to complain to body corporate. We would phone Kim or message her and she would say she would sort it out or she working on it or there is only so much she can do. My personal experience is everything we brought to her attention she never dealt with. Which became increasingly frustrating. She runs the estate in my opinion like a dictator. I told Kim a upstairs Neighbor entered my home when i was not there as we were renovating and the Neighbor was in a tiny nightie flirting with the tiler in the bathroom and looking through my things like she lived there… Kim came to my unit… did nothing but complain that I should tell people I have cameras inside my private home, and oh I have her full permission to phone the police to report the lady. I don’t need her permission, I have my own rights to phone police whenever I see fit. Next I told her about the neighbors who had no permission to have dogs and they had 2 barking all the time non stop day and night, it took 6 months for any resolution, Kim claimed the neighbors said my kids make the dogs bark while playing in our garden. Once again blaming us. To the point my children don’t even go outside anymore. Kim claimed she saw plane tickets for the one dog to fly to Ireland… that did not happen, as dog was still here weeks later. She seems to side with the wrong doers and not assist in any complaints. Then the young children in the complex from around 4 to 10 running around in groups screaming and kicking ***** and hitting cars with sticks making a lot of noise which a lot of tenants complained about, Kim said keep reporting and the parents will get R500 fine each time . As the rule is no children under 12 allowed to roam the complex without a parent. To this day, and it’s been over a year of this happening, it still happens and security have cameras in the street but see nothing. Then the Kids wrote on the dust in my cars back window very ****** words with smiley faces and wash me N…. I took pictures and sent them to Kim and said something must be done as this is very bad to ride around with such things written on back of car. I said I will put a camera inside my car to record and have proof. Once again, dictator Kim did nothing except tell me .. I am not allowed to record children it’s against the law. I said since she never can prove it’s them I have every right to have a car camera otherwise they would not sell such things. There is no other way to prove what’s happening. She did. Nothing about them writing on my car and they repeatedly wrote the same . When my son was almost 12 he walked from his fathers unit to mine next door and Kim stopped my child, intimidated him and said why is he walking around the estate unsupervised. How old are you…. He was 12, just walking to the very next door block. Not disturbing anyone . He said he was 12 and she told my son she does not believe him and she better not catch him outside again without supervision or we will get fined. Who does she think she is. Zero permission to even talk to my minor child without my presence , and still talk to him angrily like her did something .. She should be Stopped. Then I have a Neighbor upstairs who throws heavy objects on floor continuously throughout the night for as long as I can remember, eventually sick of this as it’s around midnight, 2am, 3and so on I sent a message to Kim to please maybe ask the owners to give 24 hour notice to do inspection as it sounds like she is knocking out bricks upstairs. I had a recording of the sounds and of me calling security all recorded. The Neighbor is smart and knows what she is doing, as she hears security vehicle come she stops making noise. They came, she was quiet, the security then complained to body corporate that I’m phoning regarding false reports of noise, even though I have the recording, Kim listened to it. Kim told me on the phone, not that I don’t believe you, but it’s probably a robot vacuum cleaner banging into things. I told her it’s not as it’s always different sounds even rolling gas bottles up down her unit. I was concerned for the tenant. Kim kept on making excuses as she always does and I told her I have to go to csos body corporate ombudsman as she never ever has done anything to resolve a issue, she out of nowhere starts saying I don’t like your tone, don’t talk to me like that, and I said , I’m talking in the same tone, what you talking about … then lost my cool and told her I’m reporting her as sick of her being utterly useless on every occasion and she should do her F job. I got very upset. She started screaming back and said don’t you ever speak to me like that and she would never help us. I recorded the whole conversation. She then knowing that my husband and I don’t stay in same unit as we have issues, and he was arrested at The William for spousal abuse , her knowing this very well, sends him a WhatsApp telling to call her asap as his wife is out of control. What is wrong with her. Literally thought she could try and cause marital problems. She is disturbed in my opinion to have gone that far. This complex in my opinion is Not a lifestyle estate. She locks all the taps outside our units cause she cought one tenant washing his car, so now everyone has to not have a working tap outside. They have lights around the complex which have water bottle as shades, the children’s jungle gym is rotten and when I went there last it had human fecal matter inside one of the tyre swings, but play at own risk. Nothing is kept to standard. The outdoor “gym”. Rusted, the punching bags all removed, every week there will be a water outage for burst pipes , Oh, and even with proof of the noise etc Kim from corp said she is fining me R500 for false report. I am taking this further as she gets away with too much and her little bit of authority that she thinks she has , has gone to her head. This complex has gone down very fast, not a happy vibrant lifestyle estate at all. I am taking this further, they need to invest how she runs this estate or not run it in my opinion. She herself moved out the estate as she has her own unit there too. Just says a lot . I have been a owner here almost 11 years with no complaints against me personally or caused any problems.