Unfair treatment from Tekwini Toyota kokstad management Team

November 2024 we bought a Ople crossland from Tekwini Toyota kokstad Our salesman Edward was doing a great job at doing the deal of purchase until he delivered the vehicle on the 25th of November, as we live in Pinetown, we noticed a few faults with the vehicle and reported it to Edward on the 28th of November, there was hail damage on the vehicle including other faults such as 1. No license disc and number plates, which he did not explain to us that we have to get it done because we are too far out for them to sort out, so why didn't he do it before delivery. 2. The a parking aid fault message pops up on the dashboard screen and there's no warning/ beeping sound if you are too close to anything to warn you. 3. The clutch packed up and the vehicle couldn't move forward or backward in the selected gears. Eventually the manager got involved Nkanyiso and he arranged for the vehicle to be picked up by Toyota Westville only on the 23rd of December with a courtesy car that we had with us right up until the 26th of January, we then noticed that the vehicle came back with an oil leak and the parking aid fault was not seen to, so we contact Edward the salesman and he tells us that the manager is no longer working there and we will have to take it up with Dave Boetes the regional manager, as he has the final say, ok we brought it to Dave's attention as he knew very well of the issues we mentioned before the car went into Toyota Westville. Dave told us to take the vehicle to Key Delta as they are the agents who deal with Ople and that we must use the motor plan that we have on the vehicle and that he will pay for the inspection/diagnostics that needs to be done on the vehicle,we go to Key Delta only to find out that payment has to be made by us as Dave changed his story and said the motor plan we have on the vehicle must pay for it, again we go to Thekwini Pinetown to help us as we don't want this vehicle anymore and he says he can't help us like that because we didn't buy the vehicle by him but he can arrange for the vehicle to go back to Toyota Westville to try sort out the oil leak and the parking aid fault, ok vehicle gets booked in only for Toyota Westville to call and tell us they can't find where's the oil leak coming from and they can't fix the parking aid fault either because it's not their brand of vehicle so again nothing got sorted out on the vehicle and the best part of it all Dave is no longer available he also ran away from his mess up's. All we wanted was for them to get the vehicle sorted out and returned with no issues and fault's. It's rotten people like that who bring big companies to shame.

PS. Karma is a patient gangster.