Thekwini Toyota
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Thekwini Toyota
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Sep '25 - Aug '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Nonkululeko N
1 reviews | Active since Mar 2026
23 Mar 2026, 18:47
Lack of integrity, bad treatment and withholding of my deposit (R120 000)
Last year on the 11th of November I went to Thekwini Toyota dealership with my partner to check for a car for the business. We were approached a white guy called Pepe Dameco to offer his assistance. After showing us a few cars I was compelled and convinced to check if my business will qualify since its still only 2 years old (WHICH WAS LIE TO GET ME TO DO A PRE APPROVAL CHECK BECAUSE I WAS LATER TOLD ITS ONLY 18 MONTHS THATS NEEDED). He said I am provisionally approved but will need more docs which went on for like a week. Later i was told all the banks declined me except for 1 which would require R120,000 since I am only running for 2yrs. I never got a quotation or proof of anything, I was never asked about the terms of the deal i wanted like the number of years for payment, ballon payment and so on. Being a novice in the industry, I followed through on all his requests. MY BIGGEST MISTAKE WAS PAYING THE DEPOSIT OF R120K WITHOUT BEING PATIENT BECAUSE I ALREADY TRUSTED HIM (PEPE DAMECO) but i guess a sales man will always be a sales man. So I requested for a black car but he said they dont have black in that model and then I said white with a black roof was fine, then he told me that i would have to pay for the wrapping of the roof and the wheels with my installment. After I had already paid the deposit, i realized there was too much push for me to come and sign which made me suspicious. To cut the long story short I seek advice from a professional friend.and another dealership who advised I request for my deposit back. ALL I WANT IS JUST MY DEPOSIT BACK.(R120,000) BUT PEPE AND HIS MANAGER BY THE NAME OF NEEL HAVE BEEN SO DISRESPECTFUL AND PLAYING ME UP AND DOWN BECAUSE I AM A YOUNG AFRICAN L
Helpful (0)
|Replies (0)NN
Nonkululeko N
1 reviews | Active since Mar 2026
23 Mar 2026, 18:47
Lack of integrity, bad treatment and withholding of my deposit (R120 000)
Last year on the 11th of November I went to Thekwini Toyota dealership with my partner to check for a car for the business. We were approached a white guy called Pepe Dameco to offer his assistance. After showing us a few cars I was compelled and convinced to check if my business will qualify since its still only 2 years old (WHICH WAS LIE TO GET ME TO DO A PRE APPROVAL CHECK BECAUSE I WAS LATER TOLD ITS ONLY 18 MONTHS THATS NEEDED). He said I am provisionally approved but will need more docs which went on for like a week. Later i was told all the banks declined me except for 1 which would require R120,000 since I am only running for 2yrs. I never got a quotation or proof of anything, I was never asked about the terms of the deal i wanted like the number of years for payment, ballon payment and so on. Being a novice in the industry, I followed through on all his requests. MY BIGGEST MISTAKE WAS PAYING THE DEPOSIT OF R120K WITHOUT BEING PATIENT BECAUSE I ALREADY TRUSTED HIM (PEPE DAMECO) but i guess a sales man will always be a sales man. So I requested for a black car but he said they dont have black in that model and then I said white with a black roof was fine, then he told me that i would have to pay for the wrapping of the roof and the wheels with my installment. After I had already paid the deposit, i realized there was too much push for me to come and sign which made me suspicious. To cut the long story short I seek advice from a professional friend.and another dealership who advised I request for my deposit back. ALL I WANT IS JUST MY DEPOSIT BACK.(R120,000) BUT PEPE AND HIS MANAGER BY THE NAME OF NEEL HAVE BEEN SO DISRESPECTFUL AND PLAYING ME UP AND DOWN BECAUSE I AM A YOUNG AFRICAN L
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Replies (0)VR
Vinodh R
1 reviews | Active since Feb 2022
16 Feb 2026, 15:17
Incompetence and Arrogance for Customer Care
This pertains to Westville..Have had issues every instance when taking in my vehicle for its annual service...also no competent assistance when querying options for a new vehicle purchase. Tried to contact the Dealer Principal last week and provided my contact details to the front desk for him to call back. To date no response.....well done on your arrogance.
Helpful (0)
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Vinodh R
1 reviews | Active since Feb 2022
16 Feb 2026, 15:17
Incompetence and Arrogance for Customer Care
This pertains to Westville..Have had issues every instance when taking in my vehicle for its annual service...also no competent assistance when querying options for a new vehicle purchase. Tried to contact the Dealer Principal last week and provided my contact details to the front desk for him to call back. To date no response.....well done on your arrogance.
0
Replies (0)