Poor service with Finance Department

Very Frustrated with the slowness of the process. Dragging for no reason.

Chery Table Bay has dragged the process of me getting my vehicle to a point the excitement is go e. I am so ****ed. The bank says they have not received the invoice they requested yesterday from Chery Table Bay. They delayed this purchase by asking me to do a re-application after i was ready to go ahead with the offer from the bank. Clearly they didnt care to drag the process and it is Wednesday a week after I started this process sand i am with no car.

If Chery is failing to process the purchase they must let me know as I am not prepared to wait any longer.

The sales man Irene has been super helpful but Chery Table bay Finance team have been dragging this and I dont know why. Maybe it is not important enough for them

Wesbank asked for invoice yesterday and Chery has not sent me an update of what is going on and if they sent an invoice for payment. I am seating here thinking that is sorted. They telling me they waiting for a payment for an invoice they never sent. I am super disappointed with the lack of service