1 reviews | Active since Member
DO NOT ISE THIS BRANCH. Cannot even express how utterly disgusted I am with the branch.
Checked my car in for a failed clutch. After a couple of days of the car being there and multiple calls to no answer, we finally received a quote totalling R26k. When enquiring about it, we were told that no really diagnosis was done (transmission was never dropped to identify the real issue). After that we insisted the transmission was dropped and a proper inspection should be done. We were then given Another quote (to a lesser value than the first) and we agreed to proceed. We continued to not receive any updates and took the issue to management, who were just a slack as the staff.
After more than 30 calls we finally got feedback. When collecting the vehicle we were met with aggression and ************ when enquiring if an assessment was done to identify the cause. On employee named Devon or devin and the head mechanic (who both should be fired), threatened to get physical telling my partner to meet him in his office or take it out side.
I will be taking this further and will not stop till I get answers. What disgusting service and even more disgusting staff.
Generally feel sorry for any of the women that work with such aggressive and volatile boys.