Thrifty car hire

I hired thier car on my birthday last year August from 19 to 22,I put deposit of R6k.To date I never got it back.i went to bank several times to do reconciliation with the help of attendants there,they couldn't match any amount coming into my account according to Thrifty statement that they unblocked the money.They even tried to match with 14 days from the day they said hv unlocked the money.Nothing.Their service is poor and not helpful at all.Once you call to log enquiry on your money they take you from pillar to post,sometimes make you hold for longest time and never come back to you.