Thunder Brothers Car Wash - Glengarry

I am beyond disappointed with the service at the Glengarry branch of this car wash franchise. This is the second time in just eight months that I’ve had a terrible experience—and they’ve somehow managed to do even worse than before. Despite receiving the message “Your classy car is ready for collection,” I arrived 30 minutes later only to find the roof still wet and insects still stuck to the bumper, windows dirty and only 3 tyres cleaned. It was clear the vehicle had not been washed properly, just like the previous time. The lack of attention to detail and care is astounding. This level of service is unacceptable and frankly disgraceful. Customers deserve better, and it’s clear that this franchise is not interested in delivering even the basics of what they promise.