All they care about is money coming in...

As expected, my ex-landlord does not want to return the deposit! But what really surprises me, is the bad service from the rental agency "Thys Seymore Properties". They don't even answer my emails! From all the possible emails I contacted, only one answers, the lady in charge of maintenance, everybody else including the agent just ignores me.

I have been asking for the last two weeks for my statement, the receipt for my last payment and the list of "issues" why the landlord is delaying the return of my deposit. I was expecting that renting through an agency would have been smoother than renting directly! But an agency like this does not care about what the law says with regard to the rights of the Tenant. All they care about is the money coming in!

Note: Do not use an agency like this!