TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We bought the patterns in a 10x10 size and love them! They are lively and brighten any space -what a transformation to our wall! Our kitchen looks brand new and exciting! Thank you to the Tilevera team for their creativity - this is what the market was lacking! Very easy to install, basically just peel and stick, anyone can do the installation.
1 reviews | Active since Jan 2020
We bought the patterns in a 10x10 size and love them! They are lively and brighten any space -what a transformation to our wall! Our kitchen looks brand new and exciting! Thank you to the Tilevera team for their creativity - this is what the market was lacking! Very easy to install, basically just peel and stick, anyone can do the installation.
1 reviews | Active since Jan 2020
Just what I was looking for to fix my ugly kitchen! The original tiles are hideous and with the tilevera stickers we changed the whole look of the kitchen. I used the applicator to apply the stickers and it was very easy and quick. It looks great, I used the majolica design - LOVE IT!
1 reviews | Active since Jan 2020
Just what I was looking for to fix my ugly kitchen! The original tiles are hideous and with the tilevera stickers we changed the whole look of the kitchen. I used the applicator to apply the stickers and it was very easy and quick. It looks great, I used the majolica design - LOVE IT!
1 reviews | Active since Jan 2020
Very good quality product. Easy to use and the colours are so vibrant. Will definitely recommend.
1 reviews | Active since Jan 2020
Very good quality product. Easy to use and the colours are so vibrant. Will definitely recommend.
1 reviews | Active since Jan 2020
True to the scammers that Tilevera are, they have deleted and blocked my comments on Facebook. I have emailed them the applicable clauses in the Consumer Protection Act. Their refusal to reimburse me for their inferior, cheap and nasty product, goes against the Act. Again, no response from their email address named “customer happiness”. What a joke!
1 reviews | Active since Jan 2020
True to the scammers that Tilevera are, they have deleted and blocked my comments on Facebook. I have emailed them the applicable clauses in the Consumer Protection Act. Their refusal to reimburse me for their inferior, cheap and nasty product, goes against the Act. Again, no response from their email address named “customer happiness”. What a joke!
1 reviews | Active since Jan 2020
Cheap and nasty and a “no exchange or return policy” The product is nothing like the advertised photographs and Tilevera’s customer service is a joke. They only publish reviews that they choose and delete negative Facebook comments. Don’t waste your money. The decals I bought went into the bin!
1 reviews | Active since Jan 2020
Cheap and nasty and a “no exchange or return policy” The product is nothing like the advertised photographs and Tilevera’s customer service is a joke. They only publish reviews that they choose and delete negative Facebook comments. Don’t waste your money. The decals I bought went into the bin!
1 reviews | Active since Jan 2020
I ordered online from Tilevera the decal tiles. I then tried to change my order from a pack of 12 to a pack of 24. I had bought 10 packs of 12. When in fact I wanted to buy packs of 24. There is a big price difference between the 2, I do not understand why, its really unethical if you ask me, its like they want to scam people any ways I then said I will purchase mores decals then they can just add the extra into my new cart...they refused see messages below This is my message: Yes it was delivered yesterday and is unopened. All I'm asking for is that you add my additional decals in the new order. My original order was 10 packs of 12. I actually wanted 7 packs of 24. In my rush to orderi forget to click the tab of packs of 24. Which means that I got 48 tiles less than I was supposed to. Is it possible for you to add my new decals in the new order...this way you don't have to pay additional delivery costs... I think that I'm being reasonable because it was an error on my side, but I'm purchasing more decals so that you can kindly correct it Tilevera response is as follows [11/27, 09:31] Tilevera: We cannot add to any orders as it comes through on our system as a complete order - so our system doesn't allow us to make changes. You can place a new order for the additional tiles that you do require [11/27, 09:38] Tilevera: We would like to assist, however our sale period does not allow us to exchange, accept returns, cancel, amend, credit or refund any orders. All sale orders are final as per the terms of sale purchases https://www.tilevera.co.za/pages/sales-delivery-info The best option would be to place a new order for the additional tiles that you need. **** service
1 reviews | Active since Jan 2020
I ordered online from Tilevera the decal tiles. I then tried to change my order from a pack of 12 to a pack of 24. I had bought 10 packs of 12. When in fact I wanted to buy packs of 24. There is a big price difference between the 2, I do not understand why, its really unethical if you ask me, its like they want to scam people any ways I then said I will purchase mores decals then they can just add the extra into my new cart...they refused see messages below This is my message: Yes it was delivered yesterday and is unopened. All I'm asking for is that you add my additional decals in the new order. My original order was 10 packs of 12. I actually wanted 7 packs of 24. In my rush to orderi forget to click the tab of packs of 24. Which means that I got 48 tiles less than I was supposed to. Is it possible for you to add my new decals in the new order...this way you don't have to pay additional delivery costs... I think that I'm being reasonable because it was an error on my side, but I'm purchasing more decals so that you can kindly correct it Tilevera response is as follows [11/27, 09:31] Tilevera: We cannot add to any orders as it comes through on our system as a complete order - so our system doesn't allow us to make changes. You can place a new order for the additional tiles that you do require [11/27, 09:38] Tilevera: We would like to assist, however our sale period does not allow us to exchange, accept returns, cancel, amend, credit or refund any orders. All sale orders are final as per the terms of sale purchases https://www.tilevera.co.za/pages/sales-delivery-info The best option would be to place a new order for the additional tiles that you need. **** service
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