Marc jackson southern sun

Marc Jackson of time sharing. A rather unprofessional sales person & advisor. I enquired about a stay at beacon island platternburg bay and i got intouch with marc. Marc sent the info required for me to choose options on my stay.

Everything going so smooth and suddenly upon receiving my rental accommodation quotation which only allowed me 24hours to hold my spot or loose the room. I emailed marc informing i have been last to capetown over 20years back and i would appreciate his advice on my trip of which airports to travel via coming from johamnesburg and i asked if i could have my room kept for me another day until his advice was given so my wife and myself would plan accordingly and make the booking.

I ensured after his advice i would make our booking the next day. These emails were sent before COB which was 16H20.

Bear in mind i only had a day in which to keep my booking and i was in dire need of his advice since he is a timeshare travel agent with experience in this sector.

Marc blatantly disregards my emails. I emphasized trying to reach out via emails twice that he needs to respond to my emails and he kept ignoring my emails until i sent a couple emails stating how unprofessional he is.

Marc responds to tell me apologies for the delay amd this was a day later and it was AFTER i reminded him to respond to my emails. How unprofessional and arrogant can he be.

I called him. He tells me on the phone that he is the owner of the timeshare and i can take my booking elsewhere. How arrogent. I emailed him before COB and the least he can do is inform me the next morning KNOWING i have a time limit to keep my rental BUT i have to remind him to reply to my emails. And with such arrogance he tries to dissapate his unprofessionalism and when he got caught in a web of lies he goes in to tell me take your business elsewhere or take it up with who you want as he is the owner. How arrogent and unprofessional can such an *********** human being such as marc jackson be.

What a shame.

A rather unprofessional person and a candidate that should know how unprofessional he is making his so called business affiliated with a giant company such as southern sun.

Again what a shame!!!

I want to let him know his arrogance has taken my family and i elsewhere and we will not be affiliated with arrogent people who refuses to acknowledge there wrong and have no people skills apart from custome care and knowing how to accommodate the client.

This will further go all over social media!!!