Poor products and custommer service

I purchased peel-and-stick PVC flooring from Tinicoo Flooring and had it installed by an installer they personally recommended. Within just two days, the tiles started lifting on the edges.

I immediately contacted Tinicoo Flooring via email and sent them photos showing the problem. They rep**** that they would send someone to investigate, but no one ever came. Later, they offered to remove and reinstall the tiles using their own installation team.

Their team of five people came to my house, removed the old tiles, and installed new ones — but they did not properly clean or prepare the surface before reinstalling. Just one day later, the exact same issue occurred: the tiles started lifting again.

When I contacted Tinicoo Flooring again, they blamed my floor, claiming it was uneven and that their product was “100% quality.” I responded and invited them to come inspect for themselves, because my floor is perfectly level. The truth is, the adhesive on their tiles is very poor, and the product is not as good as advertised.

Since then, Tinicoo Flooring has stopped responding to my emails and completely ignored my attempts to resolve this issue. I’m very disappointed in their product quality, installation service, and lack of customer support.

Would not recommend Tinicoo Flooring to anyone — poor product, poor service, and no accountability