Bad Service Almost Cost Lives! Absolutely no accountability...

Unfortunately we had a very bad experience with Tip Top... We've been using them for a while on all 4 our vehicles. But recently a few hiccup's caused us a lot of damages and the lack of accountability is just a massive let down!

In short, We took our car there for a break replacement, and the cable for the ABS sensor was damaged (we did not know this, we knew only that the warning ight came on).

Took it back, they reset the light, a couple days later it came on again. Again taking it back they said they fixed it. Fast forward a couple month's and we get in an accident due to a ABS failure and when inspecting it becomes clear that the sensor's cables were damaged and badly repaired...

So I requested that they assist us with the costs for the insurance excess & repairing the cable with a qualified auto electrician.

Unfortunately it's clear that the management is not interested in standing accountable for the failures of their staff. I have no problem with mistakes, Own up and fix it.

Unfortunately their attitude is, it's 6 month's later and we did not notice their fault in time so now it's our problem which is sad to see in business. Hope everyone else double checks their work. since this failure almost lead to lives being severely impacted or even lost!