TITC FIBER - UNPROFESSIONAL AND UNACCEPTABLE SERVICE

I was a current subscriber of TITC fiber at Rosewood Terraces in Broadacres. I was told as a resident that TITC was the only isp provider I could use and the only one that will work at Rosewood terraces . After paying R2000 installation connection and a monthly subscription of R733 I was told on Friday 29th May when I called to query the payment that my service was being cancelled due to a problem with their fiber provider and it was being cancelled from the 1st June. After numerous calls I am still unable to get connected with a new provider as TITC did not migrate anything. It was their duty to firstly provide sufficient notice to its subscribers about the cancelation of contract and also to migrate the service internally with a new fiber provider so as not to disrupt the current service. But they have not done so and now I am sitting on day 3 working from home with no connectivity. The current ISP providers have long waiting lists for connection and I find this totally unprofessional and unacceptable on the part of TITC SA. I am left helpless and highly frustrated!!!