TW
TJ Woodworks
Unclaimed Business
TW
Performance(last 12 months):
Ranked In Home Services
#5NPS Score
0Unlikely
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Lu N
1 reviews | Active since Jan 2020
14 Jan 2022, 13:07
DO NOT ORDER/BUY FROM TJ WOODWORKS
I ordered a chair from this company which is based in Cape Town. They seem to be a small operation and so I enquired about shipping before making the order as I am based in Johannesburg and wanted to ensure there would be no issue getting my furniture delivered. After completion of my order (which they advised me of) I was stuck for weeks trying to get them to send me dimensions so I could organise my own courier (during this time I was met with rudeness, unaswered calls and messages and outright lies - I never got the dimensions). I had to threaten legal action before they took me seriously, and then they took the chair to a courier I imagine they normally work with, I was so desperate at this point just to have the chair sent to me I paid an exorbitant amount (basically the same amount as the furniture itself) for shipping. I was actually able to get a quote after all that for how much a courier would have cost (one which I had used previously) and I found that it would have cost less than half the price I paid. I will never deal with these people again, they are unprofessional and dismissive and outright unethical, and buying from them actually cost me a lot more money than anyone should pay. Deal with them at your own risk - 100% not worth it, find a different carpenter - this review doesn't get into all the details of the hell they put me through.
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Lu N
1 reviews | Active since Jan 2020
14 Jan 2022, 13:07
DO NOT ORDER/BUY FROM TJ WOODWORKS
I ordered a chair from this company which is based in Cape Town. They seem to be a small operation and so I enquired about shipping before making the order as I am based in Johannesburg and wanted to ensure there would be no issue getting my furniture delivered. After completion of my order (which they advised me of) I was stuck for weeks trying to get them to send me dimensions so I could organise my own courier (during this time I was met with rudeness, unaswered calls and messages and outright lies - I never got the dimensions). I had to threaten legal action before they took me seriously, and then they took the chair to a courier I imagine they normally work with, I was so desperate at this point just to have the chair sent to me I paid an exorbitant amount (basically the same amount as the furniture itself) for shipping. I was actually able to get a quote after all that for how much a courier would have cost (one which I had used previously) and I found that it would have cost less than half the price I paid. I will never deal with these people again, they are unprofessional and dismissive and outright unethical, and buying from them actually cost me a lot more money than anyone should pay. Deal with them at your own risk - 100% not worth it, find a different carpenter - this review doesn't get into all the details of the hell they put me through.
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