TB
To be gift boxes
Unclaimed Business
TB
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Aureal
1 reviews | Active since Jan 2020
11 Jan 2025, 12:04
Poor Quality Products
I purchased a R650 box from this company as a gift for a friend’s upcoming wedding. Unfortunately, when the box arrived, I discovered that the items inside were used and damaged. The notebook had notes written inside by an employee, and the hair clip was completely broken and misshapen. I’m shocked that a company offering such expensive products doesn’t perform basic quality control before shipping. While the company did replace the box and apologized, the damage had already been done. The replacement items were in better condition, but the notebook’s cover page had damaged printing. At that point, I didn’t feel it was worth reaching out again — it should never be the customer’s responsibility to ensure quality checks are done on products upon arrival. If a customer is dissatisfied, the replacement should be flawless. Because of this experience, I would not use this company again, nor would I recommend it to others. Next time I will use SHEIN because most of their products are from there.
Helpful (0)
|Replies (0)A
Aureal
1 reviews | Active since Jan 2020
11 Jan 2025, 12:04
Poor Quality Products
I purchased a R650 box from this company as a gift for a friend’s upcoming wedding. Unfortunately, when the box arrived, I discovered that the items inside were used and damaged. The notebook had notes written inside by an employee, and the hair clip was completely broken and misshapen. I’m shocked that a company offering such expensive products doesn’t perform basic quality control before shipping. While the company did replace the box and apologized, the damage had already been done. The replacement items were in better condition, but the notebook’s cover page had damaged printing. At that point, I didn’t feel it was worth reaching out again — it should never be the customer’s responsibility to ensure quality checks are done on products upon arrival. If a customer is dissatisfied, the replacement should be flawless. Because of this experience, I would not use this company again, nor would I recommend it to others. Next time I will use SHEIN because most of their products are from there.
0
Replies (0)TS
Tatum S
1 reviews | Active since Jan 2020
23 May 2023, 08:33
Disappointed
Great ideas and specialty items but very poor quality control. The words on my book angled downwards to the right rather than being put on straight, socks either damaged or unfinished in 3 places. I don't feel great about giving these gifts to my groom for our wedding especially since its our special day and he is also appreciative of nice things. Very disappointing. If business could improve quality control it could be really great.
Helpful (0)
|Replies (0)TS
Tatum S
1 reviews | Active since Jan 2020
23 May 2023, 08:33
Disappointed
Great ideas and specialty items but very poor quality control. The words on my book angled downwards to the right rather than being put on straight, socks either damaged or unfinished in 3 places. I don't feel great about giving these gifts to my groom for our wedding especially since its our special day and he is also appreciative of nice things. Very disappointing. If business could improve quality control it could be really great.
0
Replies (0)