Rude Ugen Kisten

PURCHASED TWO TODAY'S PUFF PASTRIES FROM PICK N PAY ,IT BURNT SO QUICKLY AND WAS RAW INSIDE , I MADE IT FOR GUESTS THAT WAS SO EMBARASSING, IT ENDED UP IN THE DUSTBIN. I DID COMPLAIN TO RFG PIES & PASTRY , STAFF MEMBER (UGEN KISTEN) WAS SO RUDE & UNHELPFUL , UGEN EXPECTED ME TO KEEP IMAGES OR THE PIE FOR PICK UP TO INVESTIGATE, ROBBING CUSTOMERS IN DIFFICULT TIMES IS WRONG BUT TODAY'S STAFF MEMBERS DONT CARE ALL THEY CARE ABOUT IS THE "MONEY" YOU PAY FOR PASTRY / PASTRIES.