Arrogant Toluna

After being a member for a decade and collecting almost 700,000 points, I am saddened by Toluna's recent attitude. Low level of surveys that prevents you from reaching cashout redemption, then expiring points because you haven't used it, because you reached the threshold of redemption because of low surveys. (effectively *****ing them because they have been paid by the customer of the study but are now keeping it for themselves). They just ignore your queries or give a robot response. Then when you do redeem vouchers you don't really want, but because you don't want them to ***** more points, they only send you one and say the other is "processing". Not even worth the disappointment anymore. I'm done and won't recommend them.