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Tonkil Optometrists
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Tonkil Optometrists
Tonkil Optometrists has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Tonkil Optometrists across 4 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNB
Nicholas B
1 reviews | Active since Jan 2020
13 Jun 2025, 16:09
Tonkil Optometrists
After being a customer for over 30 years I have just had the worst treatment ever from this establishment. Very unprofessional staff especially the front end and management. It took 5 weeks for my spectacles to be made. Very bad communication between staff there and myself. They never returned any of my concerns when I enquired and I had to repeatedly make telephone calls. I will never be dealing with them ever again. Paid them in full a week ago and never even received confirmation.
Helpful (0)
|Replies (0)NB
Nicholas B
1 reviews | Active since Jan 2020
13 Jun 2025, 16:09
Tonkil Optometrists
After being a customer for over 30 years I have just had the worst treatment ever from this establishment. Very unprofessional staff especially the front end and management. It took 5 weeks for my spectacles to be made. Very bad communication between staff there and myself. They never returned any of my concerns when I enquired and I had to repeatedly make telephone calls. I will never be dealing with them ever again. Paid them in full a week ago and never even received confirmation.
0
Replies (0)pA
pierre A
1 reviews | Active since Jan 2020
21 Nov 2024, 12:08
Eye was **********
If i could give them zero stars i would. Still waiting for a call back from the optometrist who gave me lenses that did absolutely nothing for my eyes. Only when i went to another optometrist, did i find out that my left eye was weak and that i needed a prescription lens. Tonkil has been giving me pieces of glass all along. Bought a Guess and Ray Ban frame from them thats glorified show pieces. STAY AWAY FROM THESE ********S
Helpful (0)
|Replies (0)pA
pierre A
1 reviews | Active since Jan 2020
21 Nov 2024, 12:08
Eye was **********
If i could give them zero stars i would. Still waiting for a call back from the optometrist who gave me lenses that did absolutely nothing for my eyes. Only when i went to another optometrist, did i find out that my left eye was weak and that i needed a prescription lens. Tonkil has been giving me pieces of glass all along. Bought a Guess and Ray Ban frame from them thats glorified show pieces. STAY AWAY FROM THESE ********S
0
Replies (0)OT
Olivia T
1 reviews | Active since Jan 2020
29 Jun 2023, 10:30
Bad faith and ***********
All the sales lady in Sea Point wanted to do was sell an expensive set of frames . When the lenses were fitted it was not appropriate for the frames . Needless to say that I have been going back to them for six months to try and get the problem rectified . Firstly I told them that I cannot see close up to things such as a phone as it looks concave . The denials in case they are liable is something else . They will not replace their expensive frames nor find a solution despite spending 10 000,s of thousands of Rand over the years
Helpful (0)
|Replies (0)OT
Olivia T
1 reviews | Active since Jan 2020
29 Jun 2023, 10:30
Bad faith and ***********
All the sales lady in Sea Point wanted to do was sell an expensive set of frames . When the lenses were fitted it was not appropriate for the frames . Needless to say that I have been going back to them for six months to try and get the problem rectified . Firstly I told them that I cannot see close up to things such as a phone as it looks concave . The denials in case they are liable is something else . They will not replace their expensive frames nor find a solution despite spending 10 000,s of thousands of Rand over the years
0
Replies (0)DS