Bad experince at Tooka onlin.co.za

I bought cupboard and wall paper at Tooka online store on the 22.06.2023, i have not received my products even today. I tried to contact them on their WhatsApp no they said they are having a problem with their supplier and i will receive my order last week but i have not received it till now. I sent them my order no and my names again on Tuesday as they asked but they did not repply