Top CD
2.4|8 reviews
LN
Luvuyo N
1 reviews | Active since Member
25 Mar 2016, 21:54
sample Fifa 2016 in plastic after 2security checks
This afternoon i spent R1000 at Menlyn Top CD <br> <br> . I bought a Fifa 2016 Ps3 game .I gave the guy at the counter the sample paid and thought he gave me the actual thing . The sales guy told me to go get something taken off at the 2nd counter which i did.After that two ladies checked my plastics one at a second counter and one at the door and 3 Top Cd Staff members cant pick up that i have been given a Sample!! Then the lady has a nerve to put a<br> Stamp saying that ill be held liable for anything once i leave the store which i did not sign. I want my R700 back first thing in the morning!Such ridiculous service how can you sell me sample for R700.Im handing the sales consultant a sample at the till from the floor only for him to put it in my plastic bag and none of them identifies this?!What scam is this? Refund me my money tomorrow.Now we are sitting here with sample instead of a game we thought we purchased!
Helpful (0)
Replies (75)0
Replies (75)Top CD's replyOfficial
31 Mar 2016, 07:36Hello top10,
Top CD started the system with the sample covers because when we had the original's out we had very bad theft of the games. Some of the staff have obviously not paid attention to the training on the new system which is unacceptable and my sincere apologies for the terrible inconvenience the store caused you.
I believe you already received your refund on the Sunday. I hope the service you received was better.
We thank you for your custom and apologies once again.
Top CD started the system with the sample covers because when we had the original's out we had very bad theft of the games. Some of the staff have obviously not paid attention to the training on the new system which is unacceptable and my sincere apologies for the terrible inconvenience the store caused you.
I believe you already received your refund on the Sunday. I hope the service you received was better.
We thank you for your custom and apologies once again.
Best regards,
Top CD's reply31 Mar 2016, 07:36
Official
Hello top10,
Top CD started the system with the sample covers because when we had the original's out we had very bad theft of the games. Some of the staff have obviously not paid attention to the training on the new system which is unacceptable and my sincere apologies for the terrible inconvenience the store caused you.
I believe you already received your refund on the Sunday. I hope the service you received was better.
We thank you for your custom and apologies once again.
Top CD started the system with the sample covers because when we had the original's out we had very bad theft of the games. Some of the staff have obviously not paid attention to the training on the new system which is unacceptable and my sincere apologies for the terrible inconvenience the store caused you.
I believe you already received your refund on the Sunday. I hope the service you received was better.
We thank you for your custom and apologies once again.
Best regards,