1 reviews | Active since Member
I ordered a recipe book from the Top CD at Menlyn, I paid the deposit of R100 and they told me it would take about 8 weeks to get the book. After 3 months of not hearing anything from them I went back to the store to find out what was going on! I gave them my slip, and the guy looked on the system - after a few minutes he told me that the book is out of print. <br> <br> Now I am fine with everything, except the fact that no one made an effort to let me know! They did not call me, to tell me the book is out of print - they just did NOTHING! Then to top it off the guy helping me had such a bad attitude towards me. If I didn't go and ask about the book they would have probably done nothing from their side to let me know that it's out of print!<br> <br> For me it is a case of professionalism. If a book is out of print - fine - but let the customer know! Or make sure that the book is still in print BEFORE the customer pays and waits. <br> <br> I am a regular customer at the Top CD in Menlyn, mostly because of the amazing service I received. But the past few times I visited them and after what happened on Sunday, 17 October 2015, I honestly don't see any point in supporting the Top CD at Menlyn anymore. <br>
Best regards,
Best regards,
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