TE
Top Edge Blinds
Unclaimed Business
TE
Top Edge Blinds
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Jarrod R
1 reviews | Active since Jan 2020
21 Feb 2021, 19:16
False promises and no service!!!
Nick arranged for someone to give me a quotation and right after receiving a formal quotation I paid the deposit. I was first told the lead time would be 10 working days, then 12 then 15. On all occasions I had to follow up. On the final day I was promised by Nick himself that he would install on the weekend. Then I get a call from Nick (first call to update me), apparently the manufacturer didn't even have the colour I wanted and didn't begin with any manufacturing. I waited almost 15 working days and he didn't even have the blinds or manufacture them. It is not my problem that the manufacturer didn't inform him, I dealt with him. Come to think of it, I don't think the manufacturer was at fault here and he didn't begin with my order. Save yourself and go with a different company.
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Jarrod R
1 reviews | Active since Jan 2020
21 Feb 2021, 19:16
False promises and no service!!!
Nick arranged for someone to give me a quotation and right after receiving a formal quotation I paid the deposit. I was first told the lead time would be 10 working days, then 12 then 15. On all occasions I had to follow up. On the final day I was promised by Nick himself that he would install on the weekend. Then I get a call from Nick (first call to update me), apparently the manufacturer didn't even have the colour I wanted and didn't begin with any manufacturing. I waited almost 15 working days and he didn't even have the blinds or manufacture them. It is not my problem that the manufacturer didn't inform him, I dealt with him. Come to think of it, I don't think the manufacturer was at fault here and he didn't begin with my order. Save yourself and go with a different company.
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Gina B
1 reviews | Active since Jan 2020
14 Oct 2020, 08:47
Professional, fast, fair and affordable Blinds.
Wow what a professional guy Nick is. On time and knows blinds like the back of his hand. Most impressed with his fair pricing and not out to rip anyone off. Great advise on what blinds work were and goes out of his way to make sure you are happy with your selection. Also willing to do service repairs and also at fair prices. Would recommend them any day.
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Gina B
1 reviews | Active since Jan 2020
14 Oct 2020, 08:47
Professional, fast, fair and affordable Blinds.
Wow what a professional guy Nick is. On time and knows blinds like the back of his hand. Most impressed with his fair pricing and not out to rip anyone off. Great advise on what blinds work were and goes out of his way to make sure you are happy with your selection. Also willing to do service repairs and also at fair prices. Would recommend them any day.
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Sheryl A
1 reviews | Active since Jan 2020
3 Jun 2019, 09:36
No after sales service take money and run!!!
I contacted Rene from Top Edge Blinds to look at some blinds in my offices, Nick called me and said he would come and see the blinds that needed repair and that he would charge per blind he repaired. He worked on a few blinds and later sent a bill which I immediately paid. A few days later I noticed one of the blinds he repaired was broken so I called him to come back, he said he would but he didn't repair that blind, I said that it was one of the blinds I had called about but we could discuss that when he was here. I called him again two days later and he again said he hadnt repaired that one and then hung up the phone on me. I called the office and Rene said she would speak to him, I followed up with her the next day and she sounded like she didnt care either. I said they should come before Friday or I would take it further - they didnt bother I would definitely not recommend them if you are looking for after sales service They take their money and run!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Sheryl A
1 reviews | Active since Jan 2020
3 Jun 2019, 09:36
No after sales service take money and run!!!
I contacted Rene from Top Edge Blinds to look at some blinds in my offices, Nick called me and said he would come and see the blinds that needed repair and that he would charge per blind he repaired. He worked on a few blinds and later sent a bill which I immediately paid. A few days later I noticed one of the blinds he repaired was broken so I called him to come back, he said he would but he didn't repair that blind, I said that it was one of the blinds I had called about but we could discuss that when he was here. I called him again two days later and he again said he hadnt repaired that one and then hung up the phone on me. I called the office and Rene said she would speak to him, I followed up with her the next day and she sounded like she didnt care either. I said they should come before Friday or I would take it further - they didnt bother I would definitely not recommend them if you are looking for after sales service They take their money and run!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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