Poor service

I place an otder mo day 30 Jun 25. Paid in FULL!!! DEBBIE the owner said it wil be on side in wensday 2nd of June. On wensday nothing. Then it will be there on thursday and still nothing she keeps on changing the date and time. Now that i want a refund she refuce to pay me. I will never ever let som ody go thrue they way she treated me.