Disgusting customer service from a TOP brand

I recently had the most disgusting service at the Top shop in Sandton City. I Found a pair of boots under the sale section and proceeded to the till to purchase them only for the lady to tell me they aren’t on sale. I also saw the same pair at Mall of Africa last weekend ON SALE. She then told me and my mother to go back to the other mall and buy those because these aren’t on sale. Such a pity - I really wanted those boots. Especially since they have been marked down. The ladies (Pascalina and Coley) were so RUDE and arrogant that I will never be going back to the shop ever again and I will make sure to tell everyone about this shocking service!!!! They simply refused to help us, and talked down to us - and my 60 year old mother who frequently buy clothes at TS. Surely your training wasn’t as effective?

I’m very upset at the fact that we were treated like this and that I didn’t purchase the item I had my heart set on.