No hesitation - Just friendly, efficient help & Outstanding Service

I placed an order with Tora Grace on 1 July. At the time I was not aware that they actually closed for their annual break. I could complete the order, but it was indicated very clearly that they are only back in the office on 14 July. My order was a birthday gift and was needed on 16 July in order to be on time. I sent an email to them explaining our situation, and even though their office were closed, I received a response with a promise that they will prioritise the order once they are back. To my utter amazement, my order was delivered on 15 July!!!! Perfect, and exactly what I ordered, and a whole day earlier then requested. Truly service beyond what was expected. Tora Grace you have never let me down with previous orders, but with this order you have just impressed my socks off!!! Thank you for making my daughters' gift so much more special!!!!