1 reviews | Active since Member
Perhaps I could get some help here or help somebody. I purchased a Toshiba dishwasher from Takealot which has a 5 year warranty (written in huge letters stuck on the door of the dishwasher). The dishwasher was well delivered and has been working well for the past 2 years. It stopped working recently and does not even switch on. I contacted Takealot - they sent a courier company to come collect it and then the problems began. While they had the machine a technician called to say he'll be at my house soon to assess the machine - I cleared that up. Takealot then said they are returning the machine as it had to be assessed at my house. It was sent back and I was given a link to contact Hisense for repairs - as Hisense does repairs for Toshiba. I contacted Hisense they claimed that the machine is out of warranty - I sent a picture of the 5 year warranty sticker still stuck on the machine - they said to contact Toshiba. I contacted Toshiba who said they cannot help as they only do printers and copiers and advised that I contact Takealot. I then contacted Hisense again who claimed that they only repair Toshiba TVs not any other appliances. Now we're back to square one. So - be advised that purchasing a Toshiba dishwasher is risky in this South of Africa. If you have any advise - do help me.