Off Food

I always buy food at Total ekandustrial almost every night.On Wednesday 20th of May at approximately around 19:00 we bought 2 plates ( 1 x Papa & steak and The other plate 1x rice & steak ) both plates were off and the flowing day I went to complain and they said I must come during the day and I went on Friday the 22 and got no help and this morning I went in and they said where is the food I got and on Wednesday.This is unacceptable by the management because if I really wanted I could have gone to social media (facebook,TikTok or X) and complained there. Staff is amazing I think management should be trained by the staff.