TrustIndex
0
Ranking
#2
in Other
NPS Score
-93
Recommended: Unlikely
May '25 - Apr '26
Total Energies has a TrustIndex of 0 out of 10 on Hellopeter, based on 46 reviews in the last 12 months. Hellopeter has tracked Total Energies across 216 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I had incorrect fuelling encounter and have never been paid.
1 reviews | Active since Jan 2020
I had incorrect fuelling encounter and have never been paid.
1 reviews | Active since Jan 2020
Poor assistance that I received this morning by Total garage on Rifle road by Turffontein whilst rushing to work. The garage was full this morning with cars and the petrol attendants just stood there watching an accident scene that happened next to the petrol pumps. I went in the shop and left a message with my son to ask the petrol attendant to fill up and check the tyre pressure for us whilst I go get snacks for him for school. I went in and out of the shop and no one came to the car to assist, only when they noticed that I'm driving away two of them ran towards me, but I had already waited for a good 10 minutes without being assisted and the other cars had already left. They didnt even show remorse or anything like that. A garage that is situated on such a busy road with such service is bad for business.
1 reviews | Active since Jan 2020
Poor assistance that I received this morning by Total garage on Rifle road by Turffontein whilst rushing to work. The garage was full this morning with cars and the petrol attendants just stood there watching an accident scene that happened next to the petrol pumps. I went in the shop and left a message with my son to ask the petrol attendant to fill up and check the tyre pressure for us whilst I go get snacks for him for school. I went in and out of the shop and no one came to the car to assist, only when they noticed that I'm driving away two of them ran towards me, but I had already waited for a good 10 minutes without being assisted and the other cars had already left. They didnt even show remorse or anything like that. A garage that is situated on such a busy road with such service is bad for business.
1 reviews | Active since Jan 2020
Total Energies Devon Valley - great Petrol attendance and shop. But the car wash is the worst in the area, in my experience I’ve had money ****** out of the car, the car not wiped down, the tyres not polished, the dash board not cleaned and worst of all the car wash guys have an attitude when you tell them. They really need a quality control system!! 0/10 score for Total Energies Weltevredenpark car wash
1 reviews | Active since Jan 2020
Total Energies Devon Valley - great Petrol attendance and shop. But the car wash is the worst in the area, in my experience I’ve had money ****** out of the car, the car not wiped down, the tyres not polished, the dash board not cleaned and worst of all the car wash guys have an attitude when you tell them. They really need a quality control system!! 0/10 score for Total Energies Weltevredenpark car wash
1 reviews | Active since Jan 2020
I went to put Dieslel in my Toyota d4d capacity is 76 L I stopped the pump attendant when I saw the meter was at 90.3L and my bakkie was not full yet. We checked nothing was leaking. My bakkie had only done 640km on previous tank of Diesel. So it wasn't empty . Maneger wasn't very helpful. She wanted to drain my bakkie to see wat capacity is. She could not understand that you cannot put 90.3L into 76 L tank.
1 reviews | Active since Jan 2020
I went to put Dieslel in my Toyota d4d capacity is 76 L I stopped the pump attendant when I saw the meter was at 90.3L and my bakkie was not full yet. We checked nothing was leaking. My bakkie had only done 640km on previous tank of Diesel. So it wasn't empty . Maneger wasn't very helpful. She wanted to drain my bakkie to see wat capacity is. She could not understand that you cannot put 90.3L into 76 L tank.
1 reviews | Active since Jan 2020
I have been using the Total car wash in Rustenburg Cashan every week for years, the past few months I am being told they need extra Cash payments to clean my car, I pay for my cash wash and need to pay the people cleaning an extra R50 cash (not allowed to swipe with the carwash payment) this is becoming a problem for me and they have a really bad attitude and don't clean properly if you dont pay.
1 reviews | Active since Jan 2020
I have been using the Total car wash in Rustenburg Cashan every week for years, the past few months I am being told they need extra Cash payments to clean my car, I pay for my cash wash and need to pay the people cleaning an extra R50 cash (not allowed to swipe with the carwash payment) this is becoming a problem for me and they have a really bad attitude and don't clean properly if you dont pay.
1 reviews | Active since Jan 2020
This evening at 19:45 I was at the Total Energies filling at Albertina Sisulu Road (facing the BP Garage) opposite to the Florida Lake swimming pool and for the 4th time in a row their points machine is not working and they use a small piece of paper to take down the cell phone number saying that they will punch the cellphone number later in the machine for correct and appropriate points allocation. I always and normally pass Hamburg Caltex filling station which is 6 houses away from me to go to that Total Energies with the intention of collecting the same points that I’m being ****** off at it is now. The other thing that got to me this evening is that at the same time I was there the car next to me (a white VW Tiguan 555 TRC GP) was offered full service including front and rear window wash when the same courteous was not extended to me, I was under the impression that same service is offered equally across the board.
1 reviews | Active since Jan 2020
This evening at 19:45 I was at the Total Energies filling at Albertina Sisulu Road (facing the BP Garage) opposite to the Florida Lake swimming pool and for the 4th time in a row their points machine is not working and they use a small piece of paper to take down the cell phone number saying that they will punch the cellphone number later in the machine for correct and appropriate points allocation. I always and normally pass Hamburg Caltex filling station which is 6 houses away from me to go to that Total Energies with the intention of collecting the same points that I’m being ****** off at it is now. The other thing that got to me this evening is that at the same time I was there the car next to me (a white VW Tiguan 555 TRC GP) was offered full service including front and rear window wash when the same courteous was not extended to me, I was under the impression that same service is offered equally across the board.
1 reviews | Active since Jan 2020
On 31 January 2026 at 22H12 I stopped at Total La Rochelle on my way from Alberton to Pretoria to refuel. My tank was on reserve 46 km to empty. I had 36km to Pretoria. I could have drove to Pretoria, knowing my car.Bought R200 petrol, paid and drove off, on the way I realized that no petrol was poured, I was still on reserve tank, I arrived in Pretoria with 19km to empty, refueled at BP garage Valhalla for R200 and was on half tank. I called the fuel station,the guy gave me a huge attitude as if I was crazy. Be careful of that fuel station and a petrol attendant that walks as if he has a disability on the legs but very much able in ****ming people. He didn't care if I got stuck along the way
1 reviews | Active since Jan 2020
On 31 January 2026 at 22H12 I stopped at Total La Rochelle on my way from Alberton to Pretoria to refuel. My tank was on reserve 46 km to empty. I had 36km to Pretoria. I could have drove to Pretoria, knowing my car.Bought R200 petrol, paid and drove off, on the way I realized that no petrol was poured, I was still on reserve tank, I arrived in Pretoria with 19km to empty, refueled at BP garage Valhalla for R200 and was on half tank. I called the fuel station,the guy gave me a huge attitude as if I was crazy. Be careful of that fuel station and a petrol attendant that walks as if he has a disability on the legs but very much able in ****ming people. He didn't care if I got stuck along the way
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