AMEX for fleet vehicles than for all to fuel up.

Went to fuel my car at Total Canon hill Kariega this morning as usual every 2-3rth day. Requested attendant to fuel us up for R300. When he was done i requested to pay using AMEX card i always used at the filling station. He told me that its not allowed, i asked why and since when? as i always used it there. He said i should ask the lady inside. I went and asked her and she told me that the its use has police involved and that only fleet vehicles are allowed to used the NEDBANK machine accepting AMEX. She said i should ask the supervisor for more information, the supervisor sent me to manager Mr. Du Preez who was soo arrogant and senseless. I told them that i needed to pay and he cited charges they incur hence only being used for fleet vehicles. I said to him i dont enter anywhere since i always used the card there. I requested to go to work and that they can come get R300 where i worked or i brink cash later in day or tomorrow morning. he asked for my Drivers license which i gave and I also asked for his as i gave mine, yhoo yhoo he lost it and wanted to be brave citing that he will do no such and that they can impound my vehicle till i pay i said to him he will do no such to me and that he can try me. I asked for his name which he told me, I requested name tag (he did not have) or ID which he showed me.

took down his name and surname. and i left.

This to me is not acceptable at all not being able to pay yet they had a machine i could use there. The fact that he expected me to remember who served me so that he can deal with them as they were not allowed to used the NEDBANK machine was too out of line as blame would be put to attendants or even charge them.

He is a bully that in my view is clueless of my rights at the filling station. For him to even suggest impounding my car... He has a small heart to even think he could do that to me.

Called Total energies customer care on 0861429100 with a hope to resolving his bad attitude. The number is not answered since 8am

the small boy's attitude can never be welcomed in our times, he could have come up with better possible solutions than suggesting to impound my car because of them not wanting to use AMEX.