Total Guard owe us money bad client serves

Good Day

We ordered on the 22 July 2024 PPE for our employees and we got some of our PPE and the rest we still didn't get. They sent email saying they will put it in credit for us because they didn't have any stock we spoke with Anja Fouche they didn't let us know they are closing they didn't even pay our credit back to us its R 6088.75 What bad serves and customer communication, how can we get our money back