Exceptional Service from Mos*** at the Clearwater mall Totalsport

I would like to take a moment to recognise and thank Mos*** at Totalsports Clearwater Mall for his exceptional customer service.

After trying to purchase an item online and finding no stock available, I contacted the Glen branch and was informed that the only remaining item was at the JHB Central store — a location that can be unsafe to visit. Unfortunately, the Glen branch manager and staff were unwilling to assist with arranging a transfer.Lies about its not in their policy and staff can get fired for doing that.Such ******* info ,and i guess they too lazy to go the extra mile,I wonder why your branch is always so quiet and stagnant...Guess its the service!!!

I then contacted the Clearwater Mall branch, where Mos*** went above and beyond to help me. He took the initiative, arranged the item, and made the entire process easy and stress-free.

Great service should be acknowledged, and Mos*** truly demonstrated professionalism, willingness to help, and genuine care for customers. Thank you for making the extra effort — it does not go unnoticed!