Purchased a pet dog for my sons birthday, my son wasn't happy so I took item back to store to return ,Saleem the store manager was rude and arrogant he didn't want to refund me at all even though item was still in the box and fully operational he was so a

Purchased a pet dog for my sons birthday, my son wasn't happy so I took item back to store to return ,Saleem the store manager was rude and arrogant he didn't want to refund me at all even though item was still in the box and fully operational he was so aggressive and said he will get security to throw me out off his store. I want a refund and apology immediately he was laughing and smirking the whole time with no respect for me as the customer he just kept being rude the whole time. Pathetic service and needs management training! Contact me:0603905878 I need my refund today!