TOY KINGDOM NOT DELIVERING FULL ORDER

I ordered and paid for a set of Mr and Mrs Potato Head advertised at R359. When my order was delivered, only Mrs Potato Head was in the box. For the past three weeks I have been trying to get this sorted out. Amazon keeps on giving me computer generated answers. They want me to return the one Potato head for a full refund. I am using it in my classroom for lessons. I don't want the refund, just the rest of the order. They are refusing to help me any further. I managed to get a hold of Toy Kingdom. It looked promising, until they said, that they want to follow up with Amazon. That was on the 18th of June 2025 and no one has responded.