Payment relief application

I have been in the process of applying for payment relief for a whole 4 months since September 2025 and since they asked for supporting documents i kept on sending and doing follow-ups and till this day, no response from them and I’m already on the last month i wanted the payment relief for and i had a very unpleasant leave from work due to circumstances i can’t mention here because of debts and i don’t think i’ll ever recommend anyone to TFS.