A 100% satisfied client.

I would like to express my sincere gratitude to one of the best employees by the name Ricardo at Toyota half way in four ways, working under the workshop department. The gentleman has facilitated and coordinated a very smooth process for me to be refunded by the dealer after paying a specific amount for a car service which was supposed to be paid by innovation group and they couldn't authorise because the car was serviced over the weekend when they are not operational.

Riccardo would now and then update me on the progress report of the claiming process whenever I call him. The amount has been fully refunded into my bank account today.

Thank you