DISSATISFACTION AND WORST SERVICE EVER.

Had the worst experience taking in our car for service yesterday. After driving out of Toyota today the malfunction indicator lamp came on, which has never been on since owning this car in 2017, we called them and spoke to Elsabé Pretorius and she told us a technician will contact us and it's been hours later now and no technician has done so and the malfunction lamp is still on. The covers they opened to replace airbags are not closed properly, you should see the inside of our car, I could literally cry right now. We stopped somewhere and when we returned to the car to switch it on nothing was happening, we called them and were we told that we brought in a car that gets jumped started everytime we have to start it and our battery is fairly new, so its not they problem we must find someoneto jump start it for us. We didn't have time to ask about the indicator lamp as he was getting impatient with us. The last straw was when we opened the service book and found not stamp, no writing, date nothing that the car was there for service again the same "technician" told us that's not his job. Everywhere we've taken the car for service the service book was always dated, the next kilo meters were written in and it was stamped by the people or company that provide the service. We fiddled with the battery and discovered that the battery terminal were loose. My heart is sore because there's no proof in the service book that a service was done, the car came back not in the same condition that it was brought it. 💔 We paid for the service and the car came back with a MALFUNCTION INDICATOR LAMP ON.