Toyota Vryburg

We have received poor service from the Toyota branch in Vryburg with regards to a vehicle that was sent there for service in October 2025, of which we were told by the mechanics that it had a fault with the radiator which was bought and installed. It then started leaking again and was sent back and was told that it is the water pump, then a new water pump was installed in February 2026. After the water pump was installed the car continued having a sound and also consumed a lot of water, which was returned back to the mechanics that told us it had overheated on the head gaskets. After the head gaskets we then asked that the garage make a claim at Innovation warranty and was told that the company would not pay. Afterwards we then took the liberty to then call Innovation warranty as all these issues were covered in the claim, Innovation warranty then said they wont cover the cost as the garage had installed a new cooling system without checking the Thermostat if it was in good condition. The garage then said a thermostat was installed elsewhere after they installed a new cooling system which is not true as we have not installed or bought any new Thermostat since the car was bought. Also the vehicle has always been serviced at Toyota Vryburg nowhere else and now they blame me as a customer for their own fault in the vehicle.