TA
Trade Agency Matthias Arend
Unclaimed Business
TA
Trade Agency Matthias Arend
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceVK
Vuyolwethu K
1 reviews | Active since Jan 2020
15 Feb 2022, 00:56
Unhappy client
1. On 08/11/2021 I purchased a Umakoti custom x1 at Matt Arend Pretoria on their online store. 2. I paid the full purchase price of the wris****ch, which was R5999.00 plus R149.00 delivery fee, totalling R6148.00. The delivery of the wris****ch should have been on the 14.11.2021. 3. However the store has failed to deliver the watch upon the agreed upon date. 4. The store has further failed to communicate when the wrist watch will be delivered. 5.The store has been unjustfiedly enriched by accepting the full purchase price of the wrist watch and failing to deliver it to me in order to complete the sale. 6.The store has been unjustfiedly enriched to my enriched to my detriment. 7. I gave the store communication on 1st trying to get the time piece when that failed on 2 consecutive communication sent I then opted for a refund as no watch was delivered. Am coming to this platform to try and get my money back and the vendor has failed me as the consumer as per our sale agreement. I have been communicating with a guy named Rabelani and he has on numerous times advised me that refund was done verbally once I requested proof of payment he never produced it. Am tired of this people as they are crooks and should not be operating for business at all. Am not sure if Matthias Arend is aware of such happenings under his name and probably one of his franchises. If not well he'll see it now and hopefully do something about that store as it is his ne after all that that store is busy tarnishing. Regards, Unhappy customer.
Helpful (0)
|Replies (0)VK
Vuyolwethu K
1 reviews | Active since Jan 2020
15 Feb 2022, 00:56
Unhappy client
1. On 08/11/2021 I purchased a Umakoti custom x1 at Matt Arend Pretoria on their online store. 2. I paid the full purchase price of the wris****ch, which was R5999.00 plus R149.00 delivery fee, totalling R6148.00. The delivery of the wris****ch should have been on the 14.11.2021. 3. However the store has failed to deliver the watch upon the agreed upon date. 4. The store has further failed to communicate when the wrist watch will be delivered. 5.The store has been unjustfiedly enriched by accepting the full purchase price of the wrist watch and failing to deliver it to me in order to complete the sale. 6.The store has been unjustfiedly enriched to my enriched to my detriment. 7. I gave the store communication on 1st trying to get the time piece when that failed on 2 consecutive communication sent I then opted for a refund as no watch was delivered. Am coming to this platform to try and get my money back and the vendor has failed me as the consumer as per our sale agreement. I have been communicating with a guy named Rabelani and he has on numerous times advised me that refund was done verbally once I requested proof of payment he never produced it. Am tired of this people as they are crooks and should not be operating for business at all. Am not sure if Matthias Arend is aware of such happenings under his name and probably one of his franchises. If not well he'll see it now and hopefully do something about that store as it is his ne after all that that store is busy tarnishing. Regards, Unhappy customer.
0
Replies (0)SX
Sibusiso X
1 reviews | Active since Jan 2020
28 Oct 2020, 09:35
Fraudulent business
I ordered a watch from this business around January, paid in full and returned one that was disfunctional, they have been ignoring my text and calls. I have proof of payment with me.i have tried to contact the company owner in Germany but he also ignored my calls and texts
Helpful (0)
|Replies (0)SX
Sibusiso X
1 reviews | Active since Jan 2020
28 Oct 2020, 09:35
Fraudulent business
I ordered a watch from this business around January, paid in full and returned one that was disfunctional, they have been ignoring my text and calls. I have proof of payment with me.i have tried to contact the company owner in Germany but he also ignored my calls and texts
0
Replies (0)ML
Mokgaetsi L
1 reviews | Active since Jan 2020
2 Jul 2019, 12:48
AMAZING!!!
I don't even know where to begin to thank Matt Arend for their patience and support. Really outstanding. Customer service 100%, response 100%. I am very impressed. I will never stop buying from you guys. Everyone close to me knows about you. My go to watch place, anytime, any day.
Helpful (0)
|Replies (0)ML
Mokgaetsi L
1 reviews | Active since Jan 2020
2 Jul 2019, 12:48
AMAZING!!!
I don't even know where to begin to thank Matt Arend for their patience and support. Really outstanding. Customer service 100%, response 100%. I am very impressed. I will never stop buying from you guys. Everyone close to me knows about you. My go to watch place, anytime, any day.
0
Replies (0)