1 reviews | Active since Member
1. On 23 July I signed the contract with the inclusion of a 7 day cool off period. My credit card were swiped with the clear indication that only a hold will be placed on my card and that the transaction will only be processed after seven days if I did not exercise my right to cancel the transaction within the cool off period.<br> 2. On 23 July I submitted a written cancellation as required within the signed contract.<br> 3. On 23 July I was phoned by Ryan Venter confirming that my cancellation was received and inquired about it. I maintained my position, although he indicated that he will again confirm on 27 July if I have changed my mind. This did not happen.<br> 4. Ryan did phone me on 18 August after I sent an e-mail inquiring about the hold that was still on my credit card. I maintained that I stand with my written cancellation of 23 July 2015.<br> 5. On 20 Aug the first installment was deducted from my credit card. This implies that whilst I confirmed the cancellation of the contract for at least the forth time on 18 August the transaction was knowingly processed by GTS.<br> 8. On 25 August Johan confirmed that the transaction will be canceled. As of date the transaction has not been cancelled.