Avoid this hotel at all cost

I reserved 3 specific rooms (2 of which are linked as we travel with 8 and 10 yrs old girls) for 9/1/16. The reservation was made by phone, confirmed by e-mail and paid for in full in July 2015. I confirmed the reservation again by e-mail on 14/12/15 and received a response from the owner that according to their books the reservation was for 8/1/2016 and not 9/1. I immediately responded with copies of the original e-mails and proof of payment, which referenced the date of stay. The owner then reassured me that everything was resolved. When we arrived at 19h00 on the evening of the 9/1/16 we were not pleased to find out that our original reservation was changed so that we and the girls now had to share one small bedroom. When we objected to the room and asked for the rooms that we specifically reserved (we stayed their in the past) we were met with a belligerent owner who attacked us for thinking that we had a right to reserve specific rooms (although this was not mentioned when I made the reservation). She was very aggressive, unapologetic and blamed being short of staff for the problem. An unreliable hotel and belligerent owner is not what one needs after a long day on the road.