Transman
2.4|9 reviews
NN
Noeroehoeda N
1 reviews | Active since Member
23 Jan 2019, 13:18
Agency not paying the days I worked my sweat
I was contacted By a lady on the 21st December 2018 for a accounts payable post at Sonnendal Diaries who was recently taken over by Lancewood. I was interviewed by Charmaine Koen who was a Recruitment Officer – Technical, Cape Town and advised to go to Sonnendal Diaries were I will be interviewed by a Shaun Kemp, and another gentleman Niel from which I cannot recall his surname and was advised to start on on monday 24th December 2017 I was met monday morning by a Etienne Fortune who was the Regional Operations Manager- Cape town and was advised should I require any assistance while being employed tempory for a month as the lady was leaving for her umrah holy journey and I will be her replacement. I got emails of my remuneration of R15000 from Etienne. However after my 5th day I decided that this position was not for me and informed the agency Etienne Fortune via WhatsApp and he got Charmaine to contact me. I gave her my reasons for not wanting to continue at the company. And requested that I be paid for my 5 days of employment she advised that LANCEWOOD PAYS ONT HE 18th and I had to wait.till then I contacted her on the 16th and asked if my money will be I then she advised it all should he ok. The 18th camw I telephone her again and WhatsApp and no response I telephoned the regional manager Mac Miller who was totally stroppy and arrogant with me advising did I fill in a time sheet was never advised on this by thee employee or the agency when I spoke to charmaine she advised all was good got my 5 days of sweat to be paid. I was called on the 21 st by a Norma.who advised me.my money.will he in onTuesday and nothing . When I called late afternoon to speak to her she avoided me and transferred me to a lady in operations. Never got a return call from her saying she was going to sort this out. Why am I not being paid for days I worked Does Lancewood want to have business dealings with crooked agency's like this I am will be going to the Department of Labour as advised by as Mac.Miller told me I am welcome to go as i must not come and threatened him So I would love to hear feedback now from especially Etienne, and Charmaine as to why I have not been paid
Noerda
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Replies (210)Transman's replyOfficial
25 Jan 2019, 12:05Good day Noerda
We heard your complaint and contacted you regarding the issue which was due to your time sheet being submitted late. Your second query regarding your salary was also resolved by explaining to you that your salary package included statutory deductions (PAYE / UIF etc) as required by law.
Transman values the relationship with our placed staff and we try our best to find good job opportunities for as many applicants as possible. We pride ourselves in being fully and legally compliant in every aspect of business and do not associate ourselves with the Labour Brokers who do not comply with Labour Legislation (aka the "crooked agencies" ) that you are referring to.
We are glad your query was resolved.
We heard your complaint and contacted you regarding the issue which was due to your time sheet being submitted late. Your second query regarding your salary was also resolved by explaining to you that your salary package included statutory deductions (PAYE / UIF etc) as required by law.
Transman values the relationship with our placed staff and we try our best to find good job opportunities for as many applicants as possible. We pride ourselves in being fully and legally compliant in every aspect of business and do not associate ourselves with the Labour Brokers who do not comply with Labour Legislation (aka the "crooked agencies" ) that you are referring to.
We are glad your query was resolved.
Best regards,
Transman's reply25 Jan 2019, 12:05
Official
Good day Noerda
We heard your complaint and contacted you regarding the issue which was due to your time sheet being submitted late. Your second query regarding your salary was also resolved by explaining to you that your salary package included statutory deductions (PAYE / UIF etc) as required by law.
Transman values the relationship with our placed staff and we try our best to find good job opportunities for as many applicants as possible. We pride ourselves in being fully and legally compliant in every aspect of business and do not associate ourselves with the Labour Brokers who do not comply with Labour Legislation (aka the "crooked agencies" ) that you are referring to.
We are glad your query was resolved.
We heard your complaint and contacted you regarding the issue which was due to your time sheet being submitted late. Your second query regarding your salary was also resolved by explaining to you that your salary package included statutory deductions (PAYE / UIF etc) as required by law.
Transman values the relationship with our placed staff and we try our best to find good job opportunities for as many applicants as possible. We pride ourselves in being fully and legally compliant in every aspect of business and do not associate ourselves with the Labour Brokers who do not comply with Labour Legislation (aka the "crooked agencies" ) that you are referring to.
We are glad your query was resolved.
Best regards,
NN
Noeroehoeda N's updateReviewer Update
25 Jan 2019, 12:21Good day
Thank you for finally resolving my issue, disappointing though only to get a response after social media. Then still accused of bathmouthing you on social media. Hope in future you will invest in training on time keeping then this wouldn't need to happen.
Thank you, please read the head lines of my grievance as saying: agency not paying me for my sweat ..but..... if you refer to yourself as "Crooked Agencies" that's your wording. If the shoe fits by all means wear it.
Thanks anyway for the feedback
NN
Noeroehoeda N's update25 Jan 2019, 12:21
Reviewer Update
Good day
Thank you for finally resolving my issue, disappointing though only to get a response after social media. Then still accused of bathmouthing you on social media. Hope in future you will invest in training on time keeping then this wouldn't need to happen.
Thank you, please read the head lines of my grievance as saying: agency not paying me for my sweat ..but..... if you refer to yourself as "Crooked Agencies" that's your wording. If the shoe fits by all means wear it.
Thanks anyway for the feedback