NN
Noeroehoeda N
Active since Mar 2015
8
Reviews
0
Industries
Reviews
8 reviews88 months ago
Agency not paying the days I worked my sweat
I was contacted By a lady on the 21st December 2018 for a accounts payable post at Sonnendal Diaries who was recently taken over by Lancewood. I was interviewed by Charmaine Koen who was a Recruitment Officer – Technical, Cape Town and advised to go to Sonnendal Diaries were I will be interviewed by a Shaun Kemp, and another gentleman Niel from which I cannot recall his surname and was advised to start on on monday 24th December 2017 I was met monday morning by a Etienne Fortune who was the Regional Operations Manager- Cape town and was advised should I require any assistance while being employed tempory for a month as the lady was leaving for her umrah holy journey and I will be her replacement. I got emails of my remuneration of R15000 from Etienne. However after my 5th day I decided that this position was not for me and informed the agency Etienne Fortune via WhatsApp and he got Charmaine to contact me. I gave her my reasons for not wanting to continue at the company. And requested that I be paid for my 5 days of employment she advised that LANCEWOOD PAYS ONT HE 18th and I had to wait.till then I contacted her on the 16th and asked if my money will be I then she advised it all should he ok. The 18th camw I telephone her again and WhatsApp and no response I telephoned the regional manager Mac Miller who was totally stroppy and arrogant with me advising did I fill in a time sheet was never advised on this by thee employee or the agency when I spoke to charmaine she advised all was good got my 5 days of sweat to be paid. I was called on the 21 st by a Norma.who advised me.my money.will he in onTuesday and nothing . When I called late afternoon to speak to her she avoided me and transferred me to a lady in operations. Never got a return call from her saying she was going to sort this out. Why am I not being paid for days I worked Does Lancewood want to have business dealings with crooked agency's like this I am will be going to the Department of Labour as advised by as Mac.Miller told me I am welcome to go as i must not come and threatened him So I would love to hear feedback now from especially Etienne, and Charmaine as to why I have not been paid Noerda
210 replies
99 months ago
DISGUSTING SERVICE AS USUAL
I am extremely disgusted with the disregard standard bank displays with the disregard of a paying client and customer of theirs, Our Geyser burst in January 2018 with result in damage as well with our ceiling being damaged because of the burst geyser, It took them almost 3 weeks to payout for the geyser another 2 weeks trying to get them to pay for the Ceiling, I am in contact with a Sadiya Benjamin, who in the beginning was very helpful, I have emailed her the quotation they required from the builder and it was requested that they needed a rundown on the quotation which I provide she confirmed on Tuesday the 20.02.2015 that she received it and it went to claims department yesterday (Thursday I emailed her twice on the progress and have received no feedback tried to call the call centre thrice yesterday you wait for up to 15 minutes and you still left hanging, you are advised to see your process online you go online and request them to call you they never never do. I then spoke to a Joyce Eucibo, more attitude than anything advised now that they need the sizes that wasn't display on the quotation, she asked me to hold left me on hold for a 10-12 minutes, then she said she spoke to the service provider and requested a quotation on the sizes of the ceiling that is required, when she resumed the call with me I told her this is unacceptable as far as I know there wasn't any problems with the quotation as I wasn't advised of this with Sadiya,and assumed that all will be okay, I then asked her name and she advised me and asked to speak to a supervisior and she advised me she will put me thru I first asked her who will she be putting me thru to she advised she will first have to see who is available I Guess you already know the story I was left to hold on for a further 10-12 minutes and then decided to end the call. Why must we settle for this disgusting service of standard bank all the time. this is ridiculous then they act like they doing you a favour by helping you when they forget every drop of your money they sucking up and cant even provide a proper service?? I want someone to please call me back asap and assist me with the lack of you regard to customers and your service that sucks.??
263 replies
114 months ago
Disgusted!!!!!
<p>I am extremley annoyed with the service i have just received i have 2 contracta with u never ever skipped my vodacom account and my 1 contract is due for a upgrade but decided to rather cancel and open a new contract with a deal at makro. i was just informed it has been declined as the way i conduct my account????is this a joke as i have been a client of yours for more than 5 years and never ever skipped your account this is actually disgusting and i would like to knw what this has happenee when u received my money every month of R620 never failing to debit my account so.please answer me on this if u can please??? as u am extremley cheesed off with this i want proper answers </p> <p> </p>
56 replies
133 months ago
Bad Service
My Laundry was stolen and I claimed with first for woman on the 28.04.2015 and it is Monday 4th of May 2015 and my claim still hasn't been settled. This is bad my kids school clothes has been stolen and they going with summer uniform bad service terrible if you ask me considering going with Auto and General soonest.<br> <br> Ir-rate Client
76 replies
135 months ago
Bad Service from the Entire Standard Bank
Good Morning, ref 5027087 on bond account 218529732<br> <br> This is my second complaint on Hello Peter of which I heard nothing of my first complaint.... I am disgusted in the service that I received from Standard Bank homeloans just disgusting pathetic if you ask me. We applied for a further home loan on the 14th of February 2015 and it is now the 27th March 2015 and still had no outcome of this matter from the home loans call centre and the gentleman Falcon Dick at Vangate Mall Branch disgusting service from him to... for a service consultant bad bad... Christoper Pillay homeloans still waiting your response each time I email. And Jacobus Phaal helping me but also taking your own time... seriously bad .
0 replies
135 months ago
Upset Customer
Good Morning,<br> <br> This is my second complaint on hello Peter, haven't had much feedback on my first one with regards to my application that I sent and I had to follow up several times. No one in the call centre ever called me back and gave me feedback and bad service and Attitude from Falcon Dick who tried to resolve the matter and ended up just giving up and passing the buck back to the call centre when in fact my complaint was from them. And he knew that no one will ever get back to me... I am disgusted at the type of people that a financial service provider employs and that takes care of our finances and secondly still awaiting this matter to be resolved with Jocobus Phaal.... wonder how long this matter is still going to go on.... bad bad bad pathetic service if you ask me
0 replies
135 months ago
Replacement of my insurance goods
Good Afternoon,<br> <br> I would like to complaint the gentlemen Tasleem Bester that dealt with my claim with first for woman my policy number 951065912<br> <br> Great Service<br> <br> Keep up the hard work Tasleem
77 replies
135 months ago
RE-ADVANCE ON HOMELOAN
Good Afternoon,<br> After much thought about doing this I have finally decided to go ahead and do this. I have applied for a further advance on my home loan on the 14th of February 2015 I was given a reference number of 5011654 where by from the 18th of February it kept saying captured when I called in on numerous occasions I was told it is with credit from the 23rd February 2015, till the 04th of March till I received a email to say my application had a technical error and the application was reloaded I am currently on their system under re-abilitation in 2013 of which I have no clue of this I have gone for 3 consecutive Fridays to standard bank and spoken to a service consultant a vangate branch Falcon Dick who has tried to be helpful and still today is the 09th of March I had no feed back from Standard bank what so ever. This service sucks big time... this is disgusting service I have received
0 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (50%)
1 Star
3 (37.5%)