Bad service at Trappers Middelburg Mall

I went to go buy some T-shirts at trappers middelburg mall. The shirts is 2 in a pack for a good price. I ussually ask them if I can change to shirts if I dont want te colours and they assisted me like that previously. Today when I asked the woman said they dont do that. I said to the woman,so you would rather chase people away and give up the money that person wanted to spent at the store? She proudly said yes she would! No worries for business going down the drain. I wonder who would support a shop like that and staff like that. I cant think how many people they chased away like this. How do trappers want us to support them if they dont want to help customers. The woman even said to me look if there is hanging shirts there and take it from there,me walking threw the shop still didnt see any wildebees shirts hanging with no assisstance. I would tell everybody not to support this shop! I dont know how you would ever get business from me again!