Perfect Destinations / Columbus family brands / Travel Dreams

We booked our Holiday in October 2019 with Perfect Destinations (Travel Dreams) This would be my first Overseas Holiday. The consultant assisted us to build a dream vacation to Europe for June 2020. We accepted the Quote and paid them in full. As the world was made aware of Covid 19 we contacted Perfect Destinations who told us don't worry they keeping an eye on this. As we came closer and closer to our departure date and South Africa was locked down, Perfect Destinations persisted in saying we cant cancel and we have to wait for the Hotels to issue refunds due to Travel Restrictions. As we were days away from our departure we received notifications that the Hotels, Airliners and Transports are all issuing refunds. The consultant also advised us that she has lost her Job and she is handing her clients over to her manager Corrie Croukamp. Corrie advised us on the 31.05.2020 that she will keep us updated on the refunds. On the 4th June we were contacted by the Consultant who was dismissed to inform us that they were told to inform their customers that Perfect Destinations has filed for voluntary liquidation. We've contacted the hotels directly as well and asked for the refunds to be issued back to us as its our money but due to red tape the suppliers just say they are refunding to the Travel Agent, This is completely unacceptable. We've now received a circular from Mazars who is dealing with the Liquidation of Travel Dreams & Travel Sport. Zephnie Viljoen and Shona may Pittaway is listed as the two directors of Travel Dreams, my concern is that Travel Dreams is listed as the Liquidated Company, but we dealt with Perfect Destination it seems like this company also trades under Columbus Family brands.

If you have booked a vacation with this company please make contact with me (Angela 0723592298) lets all stand together and take action.