Trendsetters Travel
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I have been patient, very very patient- but today was the last straw- Trendsetters Travel, has left an extremely bad taste in my mouth. I feel this company takes from Peter to pay Paul. To date- We are 4 months down from the date we were meant to leave for the Euro school tour (15 April)- Tour cancelled (March) due to Covid. -Confirmed full/Partial Refunds were paid back to Trendsetters by suppliers/airlines but those refunds back to us have been delayed. (Noted another reviewer on FB was paid back 26k of their 36k rather promptly compared to our situation) August 2020- We have received a 14k refund of the 40k we had to pay in full by January. Selective parents quietly refunded back more than others. Zero payout (and canned feedback) from BRYTE TRAVEL INSURANCE. . If you are a parent considering sending your child overseas on a school tour- please do your research on Trendsetters, investigate if they are accredited and accountable, research the insurance company that they use. Please take this as a warning to do your homework. Trendsetters only forthcoming with answers when pushed- Will be lodging complaint with CPA, and seeking legal advice.
1 reviews | Active since Jan 2020
I have been patient, very very patient- but today was the last straw- Trendsetters Travel, has left an extremely bad taste in my mouth. I feel this company takes from Peter to pay Paul. To date- We are 4 months down from the date we were meant to leave for the Euro school tour (15 April)- Tour cancelled (March) due to Covid. -Confirmed full/Partial Refunds were paid back to Trendsetters by suppliers/airlines but those refunds back to us have been delayed. (Noted another reviewer on FB was paid back 26k of their 36k rather promptly compared to our situation) August 2020- We have received a 14k refund of the 40k we had to pay in full by January. Selective parents quietly refunded back more than others. Zero payout (and canned feedback) from BRYTE TRAVEL INSURANCE. . If you are a parent considering sending your child overseas on a school tour- please do your research on Trendsetters, investigate if they are accredited and accountable, research the insurance company that they use. Please take this as a warning to do your homework. Trendsetters only forthcoming with answers when pushed- Will be lodging complaint with CPA, and seeking legal advice.
1 reviews | Active since Jan 2020
We pad Trendsetters R38,000.00 for our daughters Thailand school tour, obviously due to Cornoa the trip was cancelled by the school. Marco (the owner) has been promising a refund minus a non refundable R9,900.00 even though we didn't cancel and he should have insurance that covers Corna as an "act of god". He does not take my calls, is not refunding us, and has blocked me on whatsapp after ignoring my messages. They seem to be stealing our money... we have been told we will get refunded for nearly a full month now.
1 reviews | Active since Jan 2020
We pad Trendsetters R38,000.00 for our daughters Thailand school tour, obviously due to Cornoa the trip was cancelled by the school. Marco (the owner) has been promising a refund minus a non refundable R9,900.00 even though we didn't cancel and he should have insurance that covers Corna as an "act of god". He does not take my calls, is not refunding us, and has blocked me on whatsapp after ignoring my messages. They seem to be stealing our money... we have been told we will get refunded for nearly a full month now.
1 reviews | Active since Jan 2020
In a meeting we were told we will be refunded but when we asked for the refund they had excuses for not refunding us.No t&c's where send to us.
1 reviews | Active since Jan 2020
In a meeting we were told we will be refunded but when we asked for the refund they had excuses for not refunding us.No t&c's where send to us.
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