Rude and unhelpful

As per some of the other reviews I had the unpleasant experience of dealing with Francois, He is rude, raises his voice and has no people skills. As a customer I expected at the very least for him to listen to my request. I could accept if the request was not possible. What I could not accept was to be yelled at and not even listened to. I will not be using Triangle Courier and would not recommend them. First contact with a client is important for recurring business and this experience has ensured no business from us.