Cheated and taken advantage of...absolutely appalled.

<p>I had my glass replaced on my favourite watch... the Hirsch Strap was also bought from Trigg, the strap cost more than the watch but the watch is priceless for me, it is highly sentimental.</p> <p>I collected the watch and the lady told me they also polished the case.... sadly I came in without my reading glasses, so I didn't notice the damage done to my strap... obviously the buffing and polishing had caught the strap and made the holes.</p> <p>I only noticed this once I was home, much later, as I rarely wear my prised watch and I travel a lot.</p> <p>I am furious and disgusted by the sneaky, underhanded standard of conduct by both the technical watch repair person and the sales-lady, they both knew of the damage and they tried to pass it off without being honest.</p> <p>I am absolutely appalled that a regular customer would receive such poor service.</p> <p>I can afford the best, why would you then cheat me like I wouldn't care????</p>